FAQ

SHIPPING
*At this time, during the COVID-19 global pandemic, USPS is experiencing shipping delays.*
Please allow up to 3-5 business days for items to process and ship, and a couple
days extra during holidays or sales. Once shipped, items typically arrive in 1-4
days domestically, and 4 to 10 days internationally.


RETURNS
Orders can be processed for a refund within 14 days of receiving your jewelry.
Please email hello@tenwilde.com with your order # and the pieces listed you
would like to return, to receive a return label. Attach the label to your package
with the jewelry and the packaging in its original condition and drop off at your
local USPS. Once your return is received, you will be refunded the full price of
the items returned, minus the shipping label fee ($5), to your original form
of payment.
Discounted, customs, and solid gold purchases cannot be returned.


PAYMENT
Ten Wilde accepts all credit or debit cards, PayPal, & Afterpay for payment.

Search our store